The product itself had two problems. Firstly, it was shipped in an envelope so when it arrived the plastic disc on the end of the wheel was broken. I was able to fix it with epoxy glue. But the reason I ordered the bio-wheel in the first place was that the one that came with the filter did not turn. It was not close enough to the water for the flowing water to make it spin. The same was true with the new wheel. I glued 4 slats made out of plastic equally spaced to the fins on the wheel. The added slats are about 1/8 in deep. Now it spins and works like it is supposed to.Interestingly, I also have a Penguin 100 filter for another aquarium, and it works fine out of the box.Save 9% Off
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