Fluval C2 Poly Foam Pad - 3-Pack

I bought two of these refill foam pad 3-pack boxes for a Fluval C2 5 stage filter system for my kid's aquarium (along with other maintenance items). The entire filter system is top notch. HOWEVER, CHECK THE PACKAGE TO MAKE SURE IT CONTAINS THREE PADS!

Both the box and the description stated that it was a 3-pack, but BOTH boxes only contained 2 pads. There was plenty of room for the third. I find it very odd that both would be short one pad. This seems out of the realm of realistic possibility as far as packaging errors go, but I guess it is possible.

Amazon sent me another box, no hassle. This is the first time I've had a problem with an Amazon product and I am frankly amazed by their customer service. I did not have to send six emails and get worthless auto responses or call and play prompt lottery, explain my story nine times then get hung up on, etc. A rep called me and just took care of it within 3 minutes. This is unheard of these days. I'm very happy with my experience, however I only gave 4 stars due to the quantity issue.

I bought these thinking i would have to replace them often like alot of the newer filter pads. But so far I'm still on my first one, i have rinsed it out many times and it still holds it's form. Since this filter has bio media, i take the filter pad over to my sink and spray it off really good with the dish sprayer (or what ever you call the mini garden hose like attachment sinks have). Just make sure to get the chlorinated water out of it before placing it back into your filter. (i just squish mine with a towel to dry it a bit)

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