Read Best Reviews of Rena Air 100 Air Pump Here
I bought this pump at Petsmart about 2 yrs ago and it barely functioned at all. I returned it and ordered a Hagen Elite from Amazon that has been working perfect non-stop for 2 yrs. I recently set up a new tank and was looking for an air pump, and decided with all the good reviews, to try a Rena again hoping my bad experience was a fluke. Well the same exact thing happened. This thing was barely capable of literally sending 3 or 4 bubbles every minute out of an air wall. So I went to my local aquarium store and purchased a Hagen Elite again (which was half the price of the Rena), as I should have done in the first place. Worked perfect, sending out a thousand bubbles a minute. One bad experience could be bad luck, but not two. I would never purchase a Rena air pump again.Want Rena Air 100 Air Pump Discount?
I've had this pump for roughly two years. It works fine and everything but one day I needed to change the airline and while doing so, the knob that the line slips over broke off at the base! I've pretty much treated this pump with kid gloves for these two years. I use it at room temperature, I don't store it weird with anything putting pressure on the knob, and I don't take off and on the airline frequently. I think the time it broke was maybe the third time I changed the airline. And I wasn't yanking on it either.Therefore, there is no reason for this breaking besides it being of poor workmanship.
So I called Rena to see if they'd rectify the matter or if there's even a part that could be purchased to replace it and while the gentleman that I spoke to was very polite, they wouldn't stand behind their product because the short one year warranty was up. He also said that I could purchase a casing (at my expense of course) IF this guy he gave me the number to has any. I didn't even have that option because it was a dead number.
So let's review:
1. Puts out air fine.
2. Knob breaks with regular or less than regular use.
3. Manufacturer won't even stand behind product when defect reflects on their own workmanship.
My conclusion is that there are many air pumps that will pump air that don't break and will be backed up by the manufacturer when they're at fault. My money is best spent on one of those other brand's air pumps.


No comments:
Post a Comment