Lixit Corporation DLX0686 No Drip Dog Top-Fill Water Bottle, 44-Ounce

Just received it this evening, followed set up directions and it started leaking before I could even finish filling it up. I emailed the Lixit company customer service department and actually received a response back almost immediately AND the customer service rep was actually on vacation...now THAT is service!!! She suggested to dismantal the tube parts and reassemble and it works perfectly now. Because this company uses USA Adults with Disabilities to assemble this product, there is a chance that some are assembled incorrectly (not machine assembled)...I love that they employ these U.S. individuals...so it is worth it to have the fix myself in a matter of a few minutes to support companies like this!

The bottle itself seems to work well--no drips unless something is pushing the stopper ball around. I got it because my dog is a very sloppy water drinker and doesn't seem to swallow his last gulps--just drools it all over the floor. Raising the bowl helped some, I thought this bottle might eliminate the problem. But it's more like a tease of water for him than a drink. If I push the stopper ball in and hold it there with my finger, than it becomes more than a trickle of water--but the dog can't do that and drink at the same time. So, for him, it's just a tease--he keeps licking the ball and getting tiny drops of water, but I think he'd have to be there for 20 minutes to get a real drink! Maybe if he learned when he was younger? Anyway, in case someone else is looking at this bottle as a solution for the same problem, thought I'd let you know that the bottle itself works--but it didn't work out for us!

Update--my sister (who is more experienced with dogs than I am) opined that the dog could very well be getting more water than it seemed. She said dogs don't get very much by lapping water up, either. It apparently just seems like they do. Anyway--she convinced me to give the bottle another chance, and to note how much the dog actually consumed by paying attention to how much water was missing, not how much dripped at any time from the spout. So I tried again. The dog laid down and seemed to be quite happy licking the spout, so I left her there. In two minutes, he'd punctured both the side and the top of the bottle. So, I learned this bottle is not for big chewers. Now I'm looking for a glass bottle. Sigh......

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This "No Drip" bottle is FALSE ADVERTISING, either that or I got a bad bottle. I must say, if it had worked...I would have no problem giving this product 5 stars because it is so versatile in the fact it can attach to the outside or inside of the cage with out any tools to assemble. The snap in feature allows you to place the water bottle anywhere in the cage and you can pivot the bottle to whichever angle you choose. The flip top cap only makes it that much more convenient rather than taking it off a metal stand or unscrewing the ball point cap to refill. However, all these great features are USELESS when the bottle will not stop dripping! I just received the bottle and immediately put it up, I thought I would give it a little time to seal off the water from coming out though it's not suppose to have a problem because it does not operate like the other vacuum ball point dispensers. Well one drenched towel and whole bottle of water later....still dripping. I'm being patient here, so I gave it a run again. Filling the bottle up and placing a glass cup to catch the water drips. A few hours have gone by and the dripping is still happening. I don't suppose this is normal.

Update: I have been contacted by the seller, they apologized and had notified me they would send a new bottle...never received a replacement.

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I have never had a bottle that lived up to it's claims. This bottle meets and exceeds them. No more worries about a bottle leaking. Works perfectly every time you fill it. And because it doesn't work on vacuum, it never needs to be cleaned. Dirty water never gets pulled back up into the tube. Lixit is awesome for coming up with this.

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Well, I do have to agree with the other reviewers claiming this thing leaks. The first time I added water, there was a steady drip. I was actually very close to returning it, when i decided to mess around with it a little. What I found was, you have to be VERY careful when tightening the water dispensing end. It turns out I over tightened it initially. I backed the end off a bit and all of the sudden...PERFECTION. Doesn't leak a drop now. I knocked a star off because this obviously should have been stated in the directions on the packaging. My Lab pup picked up on how it works almost immediately. All in all, im satisfied with my purchase.

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