Sunday, August 18, 2013

Solvit HoundAbout Pet Strolling Kit

Solvit HoundAbout Pet Strolling Kit, LargeI was nervous ordering this stroller kit due to some of the reviews. For added precaution, I called the Amazon customer service once I had added this item to my cart. I have the large Solvit HoundAbout Bicycle trailer and wanted to ensure that I received the appropriate size stroller kit. Although the picture is of the stroller kit for the large bicycle trailer, the order description defaults to the medium sized stroller kit. I clicked the drop-down arrow box and changed it to say Large and then added it to my cart. The customer service rep on the phone was able to verify that I had indeed ordered the large stroller kit and assured me that that's what I would receive. It arrived today and I was thrilled to find that it was the large sized stroller kit as promised and was in perfect condition...no damaged or used-looking parts. The baggies holding the hardware did look a little worn-out (like maybe they had sat on a shelf for quite some time), but nothing was damaged and the pieces looked brand new. I was able to put it together without much trouble. Because the reviews are mixed on this item, I would highly recommend adding the item to your cart and then calling the customer service department to be sure everything is showing up correctly on their end. They can see the item in your cart before you actually purchase it.

Amazon still has strolling kits for the previous model trailer in stock. Sure enough that is what Amazon sent me for my model "ll" trailer. The first clue that something was wrong is that the two-hole bolt pattern of the attachment fitting for the forward centered wheel did not match the bolt hole spacing on the trailer frame. A call to Solvit confirmed that I had the earlier model conversion kit. The Solvit representative was very helpful and was willing to work with me to make the kit work on this trailer at no cost to me. In the end I elected to return this kit to Amazon and get a refund. To Amazon's credit they paid me the cost of shipping to and from my residence; therefore, I was out nothing but my time in this whole transaction.

The okay rating is only because of the failure of Amazon to control its inventory on this product. I ordered the trailer and the conversion kit at the same time and one would think Amazon would realize I needed the model II conversion kit to go with the model II trailer.

About the kit I saw but never used . . . It was of the same high quality I saw on the trailer assembly that I purchased and now use. If it is anything like the the trailer, I imagine this conversion should work well also

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The stroller allows us to take our large dog around very easily. The quality is, for the most part good, but the handle doesn't affix to the trailer as sturdy as I would like. The handles move when they are brought up or down. It stays on, but I feel like it presents unneeded tension.

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I have used this stroller walking on pavement and sidewalks exclusively with one 63 lb dog inside. While this use was frequent over a period of about 6 months, I would in no way qualify it as rough use. That being said, this morning as I was going over a curb, both bolts holding the front wheel assembly in place broke. Concept rates 5...cheap garbage hardware rates 0. Updated: On 26 Mar 2013 Solvit did provide new upgraded bolts after I complained about the product. I would replace the original bolts with grade 8 hardware for about a dollar if you purchase this kit rather than using the original hardware. Increased rating to 3 stars.

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We live a couple of blocks from the beach and I have two housecats and wanted to take them SAFELY on a stroll. Safely means having a carrier that is comfortable for them and me and cannot be breached by large, vicious dogs. This one is perfect!!! It was difficult to assemble (I'm a 59-year old female) but we finally did it. The directions are somewhat hard to understand, too. Sadly, the front wheel's rim is bent and I have to return it before we take longer walks, but I'm very pleased with this and the cats seem to enjoy the outtings. I would have given it 5-stars except for the bent rim and the difficulty putting it together.

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